MacRumors
Aug 25, 02:37 PM
http://www.macrumors.com/images/macrumorsthreadlogo.gif (http://www.macrumors.com)
Over the past month or so, there appears to have been an uptick in user dissatisfaction with Apple's handling of support incidents. While overall satisfaction is extremely hard to gauge due to the fact that typically only disgruntled users notify sites of issues and the uptick could also simply represent Apple's increased marketshare, it does come amongst reports of Apple firing its online forum moderator staff (http://www.macobserver.com/article/2006/07/28.10.shtml) and an Indian support center (http://www.macrumors.com/pages/2006/06/20060604190322.shtml) that was shut down as quickly as it was opened. Similarly, many people felt that Apple was ill-prepared for yesterday's 1.8 million battery recall (http://www.macrumors.com/pages/2006/08/20060824134647.shtml), as Apple's support site was quickly overloaded with requests and there was a lot of confusion as to what batteries were affected.
This all could, of course be coincidental. Of note, Apple has consistently been a market leader in surveys on customer support (http://www.pcmag.com/article2/0,1895,2006497,00.asp).
Digg This (http://digg.com/apple/Apple_Having_Support_Problems)
Over the past month or so, there appears to have been an uptick in user dissatisfaction with Apple's handling of support incidents. While overall satisfaction is extremely hard to gauge due to the fact that typically only disgruntled users notify sites of issues and the uptick could also simply represent Apple's increased marketshare, it does come amongst reports of Apple firing its online forum moderator staff (http://www.macobserver.com/article/2006/07/28.10.shtml) and an Indian support center (http://www.macrumors.com/pages/2006/06/20060604190322.shtml) that was shut down as quickly as it was opened. Similarly, many people felt that Apple was ill-prepared for yesterday's 1.8 million battery recall (http://www.macrumors.com/pages/2006/08/20060824134647.shtml), as Apple's support site was quickly overloaded with requests and there was a lot of confusion as to what batteries were affected.
This all could, of course be coincidental. Of note, Apple has consistently been a market leader in surveys on customer support (http://www.pcmag.com/article2/0,1895,2006497,00.asp).
Digg This (http://digg.com/apple/Apple_Having_Support_Problems)
AppliedVisual
Oct 15, 12:59 PM
Why would Apple show their Clovertown workstations after HP and not simultaneusly with HP?
Because that's usually how it works. :confused:
HP is Intel's main launch partner for the quad-core Xeon and I think they have secured the first of the major shipments.
Because that's usually how it works. :confused:
HP is Intel's main launch partner for the quad-core Xeon and I think they have secured the first of the major shipments.
tekmoe
Aug 27, 11:00 PM
Core 2 Duo is here. Looks like Toshiba is first out of the gate with Core 2 Duo laptops:
http://www.toshibadirect.com:80/td/b2c/pdet.to?poid=347885&coid=-30600&seg=HHO
wish apple would pony up and do a 1920x1200 like that toshiba...
http://www.toshibadirect.com:80/td/b2c/pdet.to?poid=347885&coid=-30600&seg=HHO
wish apple would pony up and do a 1920x1200 like that toshiba...
BaldiMac
Apr 19, 04:00 PM
I'm speaking about estimated Q1/11 to Q4/10 numbers (the est. Q1/11 numbers is what that news was about...). And what about reading the graphs I posted yourself? :rolleyes:
Well that's a pretty disingenuous comparison for a device on an annual release schedule. Year over year would be more appropriate.
I saw the table you posted. It doesn't prove what you said.
You said "Apple is losing marketshare for over 2 years now." Apple has increased their market share by more than 50% over the last two years.
Well that's a pretty disingenuous comparison for a device on an annual release schedule. Year over year would be more appropriate.
I saw the table you posted. It doesn't prove what you said.
You said "Apple is losing marketshare for over 2 years now." Apple has increased their market share by more than 50% over the last two years.
dukebound85
Aug 4, 10:17 PM
i thought this game was vaporware
smiddlehurst
Mar 31, 02:53 PM
Thats not at all what this article is saying. The Android project is still going to be "open source".
Umm, not by Andy Rubin's own definition it's not:
the definition of open: “mkdir android ; cd android ; repo init -u git://android.git.kernel.org/platform/manifest.git ; repo sync ; make”
The problem here is Google aren't playing fair with their partners and they really ought to get grief over it. Good lord, remember the absolute storm of hate that went Apple's way when the subscription details were announced? This is actually far worse for those that depend on the Android OS yet geeks are scrambling to praise Google for doing it....
Now here's the thing... at the end of the day this is probably the right move for Android from a consumer point of view. It's likely to make it easier to get a device that you can update and that isn't drowning in crapware. The problem is they should have done it a year ago when the problem first became obvious. They haven't, they've got a LOT of companies heavily invested in Android and now they're radically changing the rules.
Frankly I wonder if something has gone seriously wrong within Google. Remember when 2.1 came out there were strong hints that they were working on separating the core OS from the GUI to allow far easier, almost device independent updates? We've heard virtually nothing about that since. Honeycomb is, by their own admission, a cludge, albeit a cludge with a lot of potential. I can't help but wonder if they've failed to come up with a software solution that'd let them handle fragmentation and keep a true open philosophy and are falling back on this as plan B. I'd also love to know if Amazon making moves into the App Store space and now launching Cloud Player before Google have an equivalent service have them worried. I wouldn't be at all surprised if there's conditions in those new partnership deals to make things like introducing new App Stores in the default build a lot harder.
Umm, not by Andy Rubin's own definition it's not:
the definition of open: “mkdir android ; cd android ; repo init -u git://android.git.kernel.org/platform/manifest.git ; repo sync ; make”
The problem here is Google aren't playing fair with their partners and they really ought to get grief over it. Good lord, remember the absolute storm of hate that went Apple's way when the subscription details were announced? This is actually far worse for those that depend on the Android OS yet geeks are scrambling to praise Google for doing it....
Now here's the thing... at the end of the day this is probably the right move for Android from a consumer point of view. It's likely to make it easier to get a device that you can update and that isn't drowning in crapware. The problem is they should have done it a year ago when the problem first became obvious. They haven't, they've got a LOT of companies heavily invested in Android and now they're radically changing the rules.
Frankly I wonder if something has gone seriously wrong within Google. Remember when 2.1 came out there were strong hints that they were working on separating the core OS from the GUI to allow far easier, almost device independent updates? We've heard virtually nothing about that since. Honeycomb is, by their own admission, a cludge, albeit a cludge with a lot of potential. I can't help but wonder if they've failed to come up with a software solution that'd let them handle fragmentation and keep a true open philosophy and are falling back on this as plan B. I'd also love to know if Amazon making moves into the App Store space and now launching Cloud Player before Google have an equivalent service have them worried. I wouldn't be at all surprised if there's conditions in those new partnership deals to make things like introducing new App Stores in the default build a lot harder.
grum
Sep 19, 08:11 AM
It gets annoying. Why? Because it's true and most people don't want to admit it.
In a few cases here and there, the extra processor power/speed is going to help. But for a majority of people buying a MacBook, they're not going to be burning home-made DVD's, doing intense Music compositions, or using it for hard-core gaming. They're going to SURF and WRITE.
As for the "resale" value, again, most people who are buying a used MacBook are NOT going to ask "is it a Merom?" They're going to ask how nice the case is, how much use it's gotten, and how much it is, and that's it.
Everybody likes to play "ooo, I'm the hard-core computing whiz and I need the BEST out there", but I bet you if you took an honest poll out there of everyone who's answered this thread, you'd find at least 75% these Apple fans have no need for for the extra speed, they just want it because it's "cool" and "fast" and it's the latest thing out there.
You may be right to a certain extent, but l i assumed that most people who want a Macbook Pro are going to be using it for intensive stuff - I was under the impressions that Macs are the platform of choice for a lot of graphics professionals etc so the high end line would have a lot of those kind of ppl buying. Granted the difference in speed will probably be fairly minimal, but when you are spending a load of cash on a top-of-the line notebook, why shouldnt you expect to have the latest and greatest technology available? It also seems quite likely they might either make them cheaper, or offer more RAM on the base model etc. so buying now unless you really have to seems foolish.
Im also not sure about your point on the resale value, i would imagine pro users probably would be concerned about which processor it had in it.
In a few cases here and there, the extra processor power/speed is going to help. But for a majority of people buying a MacBook, they're not going to be burning home-made DVD's, doing intense Music compositions, or using it for hard-core gaming. They're going to SURF and WRITE.
As for the "resale" value, again, most people who are buying a used MacBook are NOT going to ask "is it a Merom?" They're going to ask how nice the case is, how much use it's gotten, and how much it is, and that's it.
Everybody likes to play "ooo, I'm the hard-core computing whiz and I need the BEST out there", but I bet you if you took an honest poll out there of everyone who's answered this thread, you'd find at least 75% these Apple fans have no need for for the extra speed, they just want it because it's "cool" and "fast" and it's the latest thing out there.
You may be right to a certain extent, but l i assumed that most people who want a Macbook Pro are going to be using it for intensive stuff - I was under the impressions that Macs are the platform of choice for a lot of graphics professionals etc so the high end line would have a lot of those kind of ppl buying. Granted the difference in speed will probably be fairly minimal, but when you are spending a load of cash on a top-of-the line notebook, why shouldnt you expect to have the latest and greatest technology available? It also seems quite likely they might either make them cheaper, or offer more RAM on the base model etc. so buying now unless you really have to seems foolish.
Im also not sure about your point on the resale value, i would imagine pro users probably would be concerned about which processor it had in it.
iSamurai
Apr 6, 10:20 AM
I would love to see a 15" laptop with no optical drive, with the specs and price somewhere between the MBA and MBP.
NebulaClash
Apr 27, 08:51 AM
The point is that I save on my computer what I consider the computer to be safe enough for, which includes, eg, my e-mails. I simply would like to be given the choice to decide whether I want to save certain things on my computer or not. With that database, Apple did not give me the choice because it did not inform me about this database (if it had told me, I might have run a cron job to delete it, excluded it from my TM backups, encrypted my iPhone backups, etc.).
I did delete it last year when this story first came up, and it's been gone ever since. So when I tried to use that mapping site to track my whereabouts, it couldn't run (file not found).
I did delete it last year when this story first came up, and it's been gone ever since. So when I tried to use that mapping site to track my whereabouts, it couldn't run (file not found).
Bosunsfate
Aug 8, 12:46 AM
Well I for one was kind of disappointed. Leopard is sort of Apple's chance to prove they can out-Vista Vista, and I'm not really sure what we saw today does it. I've been following Vista somewhat closely, and it really does catch Windows up to OS X in terms of features and prettiness.
I really think most of the features shown off today are already present in Windows (I've definitely heard about all of them before) or will be in Vista, and it's too bad Apple didn't have anything truly innovative to show us. Hopefully those secret features are something good...
I have seen plenty of beta Vista versions and they have nothing like Spaces or Time Machine....or frankly anything I saw today.
Why don't you point out something specific rather blather on with such nonsense.
I really think most of the features shown off today are already present in Windows (I've definitely heard about all of them before) or will be in Vista, and it's too bad Apple didn't have anything truly innovative to show us. Hopefully those secret features are something good...
I have seen plenty of beta Vista versions and they have nothing like Spaces or Time Machine....or frankly anything I saw today.
Why don't you point out something specific rather blather on with such nonsense.
DStaal
Sep 13, 09:35 AM
It would be nice if 10.5 would allow a more 'blind' method to utilize these cores, versus having programmers specificly program for multi-core. Now that would be extremely helpful and allow a more simultanous workflow.
How much more 'blind' do you want it? All the programmer has to do at this point is use multiple threads. Even if they don't, multiple cores will be automatically used for system and other processes.
Splitting one thread so that it ran cocurent with itself is a recipie for massive trouble. Mac OS X is about as blind as any system out there for the programmer. There may be some more optimizations that the system could make in it's own handling of multiprocessing, but from a programmer's perspective it doesn't matter how many cores the system has. (Unless you really want it to.)
How much more 'blind' do you want it? All the programmer has to do at this point is use multiple threads. Even if they don't, multiple cores will be automatically used for system and other processes.
Splitting one thread so that it ran cocurent with itself is a recipie for massive trouble. Mac OS X is about as blind as any system out there for the programmer. There may be some more optimizations that the system could make in it's own handling of multiprocessing, but from a programmer's perspective it doesn't matter how many cores the system has. (Unless you really want it to.)
Flippies
Apr 8, 04:40 AM
Final Cut Playmobil for the reel editors
http://www.thinkgeek.com/interests/looflirpa/e8bb/
http://www.thinkgeek.com/interests/looflirpa/e8bb/
Multimedia
Sep 13, 12:21 PM
The Mac Pro isn't for most people. It's for professionals and professional applications, which are usally multithreaded, and will take advantage of the capabilities.
If you have a complaint about all these cores and not being able to take advantage of them, then this is not the computer for you. You're probably not using the software that will take advantage of them, so let it go and stop whining about it. For the those of us that do, this is great news.Thank you shelterpaw. And Bravo! Couldn't have said it better. Those who don't see the point of a lot of cores are not doing anything like what those of us who do are. :)I'm underutilizing my cpu nearly all of the time, but that's irrelevant-what really matters to me is that fraction of the time when I *am* asking it to do 4 things at once, and I want it do them at the same speed that each could be done individually.Zactly. This is the most reason - not that you need this level of performance 24/7. Thank you for that daver.http://images.amazon.com/images/P/B0007US79Y.01._AA240_SCLZZZZZZZ_.jpg
MORE POWER!
If you have a complaint about all these cores and not being able to take advantage of them, then this is not the computer for you. You're probably not using the software that will take advantage of them, so let it go and stop whining about it. For the those of us that do, this is great news.Thank you shelterpaw. And Bravo! Couldn't have said it better. Those who don't see the point of a lot of cores are not doing anything like what those of us who do are. :)I'm underutilizing my cpu nearly all of the time, but that's irrelevant-what really matters to me is that fraction of the time when I *am* asking it to do 4 things at once, and I want it do them at the same speed that each could be done individually.Zactly. This is the most reason - not that you need this level of performance 24/7. Thank you for that daver.http://images.amazon.com/images/P/B0007US79Y.01._AA240_SCLZZZZZZZ_.jpg
MORE POWER!
cgc
Jul 15, 11:05 AM
:o well, that looks a real mess.. but I suppose it's a good idea since heated air tends to rise.. :-)
I think placing the PSU at the bottom of the case is good...heavy items near the top of the case may lead to Macs being prone to tipping over. Heat can be vented easy enough...
I think placing the PSU at the bottom of the case is good...heavy items near the top of the case may lead to Macs being prone to tipping over. Heat can be vented easy enough...
Peace
Aug 7, 04:12 PM
I thought an interesting part was more UB apps next week..
Office?
CS2 ?
Office?
CS2 ?
Hellhammer
Apr 6, 11:46 AM
So is that also true for the difference between SV and LV? If that is the case, the Core i7-2649M you cite above (2.3 LV chip) should be faster compared to the 2.3 i5 in the low end Pro 13?
Thanks!
It would be about as fast. The IGP is 150MHz slower though so graphics wise it would be slightly slower. chrmjenkins explained some smaller details but in terms of performance, i7-2649M should be similar to i5-2520M.
Sure clock speed isn't everything. But you better go read up some more on Tue Intel HD3000 IGP. You're using facts from the STD voltage SB IGP and applying them to the ULV SB IGP. Go read about the graphics on the Samsung Series 9 laptops. The 13" model uses this very chip cited. It shows greater than a 50% drop in graphics performance from the 320m to ULV IGP used in SB.
This has been the problem all along with everyone. They're attributing facts that are actually fallacies to this Intel IGP.
Remember that those are numbers under Windows. Anand mentioned in his 2011 MBP review that Intel HD 3000 has brilliant drivers in OS X, and in general it beat the 320M in OS X too. In Windows it got badly beaten by 320M. Sure the LV and especially ULV IGP will be slower than 320M, even in OS X but it may not be as bad as 50% drop.
Thanks!
It would be about as fast. The IGP is 150MHz slower though so graphics wise it would be slightly slower. chrmjenkins explained some smaller details but in terms of performance, i7-2649M should be similar to i5-2520M.
Sure clock speed isn't everything. But you better go read up some more on Tue Intel HD3000 IGP. You're using facts from the STD voltage SB IGP and applying them to the ULV SB IGP. Go read about the graphics on the Samsung Series 9 laptops. The 13" model uses this very chip cited. It shows greater than a 50% drop in graphics performance from the 320m to ULV IGP used in SB.
This has been the problem all along with everyone. They're attributing facts that are actually fallacies to this Intel IGP.
Remember that those are numbers under Windows. Anand mentioned in his 2011 MBP review that Intel HD 3000 has brilliant drivers in OS X, and in general it beat the 320M in OS X too. In Windows it got badly beaten by 320M. Sure the LV and especially ULV IGP will be slower than 320M, even in OS X but it may not be as bad as 50% drop.
Sirmausalot
Apr 6, 08:11 AM
"Come to see a surprise sneak peek at something very special - you really do not want to miss this one!"
Does this mean it's not going to ship yet?
Does this mean it's not going to ship yet?
ThomasJL
Mar 26, 09:07 AM
I really want Lion, for the number one reason being TRIM support. I eagerly want to finally start using an SSD (specifically one from Crucial, since they make the fastest ones on the market), but have avoided doing so since the latest version Snow Leopard does not support TRIM.
It's a shame Apple is waiting so long to finally include TRIM support. Windows 7 already includes it.
I think I'll wait until 10.7.3 comes out before upgrading, though. If there are bugs in the TRIM implementation, I fear it may corrupt data.
It's a shame Apple is waiting so long to finally include TRIM support. Windows 7 already includes it.
I think I'll wait until 10.7.3 comes out before upgrading, though. If there are bugs in the TRIM implementation, I fear it may corrupt data.
ZoomZoomZoom
Aug 8, 02:13 AM
Time Machine looks to be one of those things you never use, but then one day you'll need to use it and you'll be really glad it's here. I don't like the stars and stuff in the background, though. So tacky.
I'm really interested about Spaces. I constantly have loads of windows/applications running around, and having something to manage it all would be awesome.
The new iChat features look very promising. Can't really say the same for Mail/Dashboard/iCal/Spotlight, though - not too impressed with those. Whatever is top secret had better blow all of this stuff out of the water, or else I wouldn't call Leopard "Vista 2.0".
I'm really interested about Spaces. I constantly have loads of windows/applications running around, and having something to manage it all would be awesome.
The new iChat features look very promising. Can't really say the same for Mail/Dashboard/iCal/Spotlight, though - not too impressed with those. Whatever is top secret had better blow all of this stuff out of the water, or else I wouldn't call Leopard "Vista 2.0".
digitalbiker
Aug 25, 03:42 PM
It would be a shame to Apple toss aside its consistent record of having the industry's best support.
I have always wondered if Apple's past industry record on support was really accurate. I think that Apple had such a loyal following of users that they tended to give Apple rosey marks for what most would classify as just average support.
Now with more new users coming to the mac. Support is now getting a less biased audience who have dealt with other computer support groups and are able to make a more accurate comparison.
I have always wondered if Apple's past industry record on support was really accurate. I think that Apple had such a loyal following of users that they tended to give Apple rosey marks for what most would classify as just average support.
Now with more new users coming to the mac. Support is now getting a less biased audience who have dealt with other computer support groups and are able to make a more accurate comparison.
jessica.
Mar 17, 10:34 AM
Who is this "you" that you speak of? I didn't vote for Obama. :rolleyes:
Doctor Q
Jul 14, 03:07 PM
Power Supply at the top is REALLY stupid.Why? What are the advantages/disadvantages to having it higher or lower in the case? Does the weight distribution matter?
Moyank24
Feb 28, 08:35 PM
rape and paedophilia both involve lack of consent. Although paedophilia has to do with that the mind is attracted to pre-pubescent children in the same way that homosexuality causes attraction to the same sex. Both cases are untreatable.
Huh?
Wouldn't it also, then, be like the same way that heterosexuality causes attraction to the opposite sex?
Huh?
Wouldn't it also, then, be like the same way that heterosexuality causes attraction to the opposite sex?
phatpat88
Jul 15, 12:43 AM
So excited... How come no FW800 infront? thats a little crazy no?
Right now the only device I use for FW800 are Hard drives... I would rather have a 2nd USB 2.0 in front than the 800
Right now the only device I use for FW800 are Hard drives... I would rather have a 2nd USB 2.0 in front than the 800
